Report an Issue

Overview

We're committed to improving our Chrome extension and value your input. If you encounter any problems or have suggestions for improvements, please report them. Your feedback is crucial for us to provide a better user experience.

How to Report an Issue

Step 1: Access the GitHub Repository

• Navigate to the GitHub Repository: All issues are managed through our GitHub project. Visit Our GitHub Repository and go to the "Issues" tab.

Step 2: Review Existing Issues

• Search for Similar Issues: Before creating a new report, please review existing issues to avoid duplicates. This helps us manage issues more effectively and speeds up the development process.

  • If you find an issue that matches yours, feel free to add a comment with any additional information you might have, or use the reaction feature to indicate that you're experiencing the same problem.

Step 3: Create a New Issue

• File a New Report: If no existing issues match your problem or suggestion, create a new issue by clicking the "New issue" button.

  • Choose the Appropriate Template: Select an issue template that best fits your report. Using a template ensures you provide all the necessary information.

Step 4: Describe the Issue

• Provide a Descriptive Title: Create a concise title that clearly summarizes the issue.

• Detail the Problem:

  • Describe what you were doing when the problem occurred.

  • Include step-by-step instructions on how to reproduce the issue if applicable.

  • Specify the expected outcome versus what actually happened.

• Include Environmental Details: Mention your browser version, extension version, and operating system.

Step 5: Add Visuals and Logs

• Attach Screenshots or Videos: Visual aids can be very helpful in diagnosing problems more quickly.

• Include Relevant Logs or Error Messages: If there are any console logs, error messages, or relevant code snippets, include them in your report. You can use GitHub's markdown syntax to format logs and code properly.

Step 6: Submit and Follow Up

• Submit Your Issue: After filling out all necessary information, submit your issue.

• Stay Engaged: Stay active in the discussion regarding your issue. The development team may require more information or clarification to resolve the problem.

• Monitor Progress: Keep track of your issue's status and any updates from the development team.

Conclusion

Reporting issues is a vital part of community engagement and contributes significantly to the improvement of the extension. We appreciate your time and effort in providing detailed and constructive feedback. Our team will review your submission and respond as quickly as possible to resolve any problems and consider your suggestions for future updates.